Case Study no.2

case study question and answer.

1. Are many of Lufthansa’s challenges identified in the case similar to those being experienced by other businesses in today’s global economy? Explain and provide some examples.

-Yes, because of the different challenges faced by Lufthansa are similar to those being experienced by other businesses in today’s global economy. Employees also need to be able to continue communicating and working while traveling, which necessitates mobile technology. Other businesses also face challenges such as communicating efficiently between large groups of employees. Companies need to provide their employees access to work and training outside of the office.

2. What other tangible and intangible benefits, beyond those identified by Lufthansa, might a mobile workforce enjoy as a result of deploying mobile technologies? Explain.

-Tangible benefits would include a laptop or other technologies to use for work at home. Also, costs will decrease for the company because they would no longer need to pay for training facilities, paper copies of training manuals, travel and teachers.
-Intangible benefits would include more productive, time-efficient and overall happier employees that could enjoy a more flexible work environment.

3. Lufthansa was clearly taking a big risk with their decision to deploy notebook computers to their pilots. What steps did they take to manage that risk and what others might be needed in today’s business environment? Provide some examples.

-The steps that Lufthansa did was, he created a list of parameters that notebook PCs needed to meet before purchasing the laptops. After that they created their own secure network.